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TRAVEL NEWS STUDIO WEBINAR
Your Online Reputation – Your Best (or Worst) Salesperson? How to Build a More Personal Guest Journey
Erica Broomelius, Head of Marketing at Visit Group and Carl-Johan Holmén, CCO at Visit Group will lead the webinar on April 10.
Most guest journeys start online. But how is your online reputation doing? Is your business equipped to create more personal experiences for every guest? In this free webinar, we will dive into how you can work actively with your own reviews, ratings, and feedback to drive growth through a positive guest journey. And don’t worry—there are tools to help you optimize the process.
We welcome two guest journey enthusiasts from Visit Group who will guide us through futureproof ways to drive business and development with the help of data and guest reviews.
For whom? Everyone in the industry, of course! Especially for those running hotels, experiences like amusement parks, museums, or who work with the entire guest experience.
Register here to get access to the webinar recording
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What can you expect?
The agenda for our hour together looks like this:
- Introduction to Online Reputation Management
- How you can actively work with your digital reputation to increase business
- Business development with the help of your guests' feedback
- A survey is presented
- Q&A
- Wrap-up and summary