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The Fast Track Vodcast (5)

Stephen Joyce, Global Strategy Lead at Protect Group, explores what the Nordics can teach us about the future of travel, how tech is transforming guest experiences, and why human connection remains the industry’s strongest currency.

The Fast Track Vodcast (6)

Gam Dias, Agentic AI Consultant, among other things explores how AI can simplify travel planning, what tasks technology should take over, and why “human umami” remains essential in hospitality.

The Fast Track Vodcast (3)

Susanne Andersson, CEO of Visit Sweden, discusses how Sweden is building its brand abroad, why collaboration across the Nordic countries is key to global visibility, and how shared strategies can strengthen the region’s place in the future of tourism.

The Fast Track Vodcast (7)-1

Pål Anders Sveen, Head of Tour Operations and Commercial System Coordinator at Color Line, shares insights from more than 30 years in the travel industry. He explores how guest-centric thinking is shaping the future of ferry and tour operations, why personalization is key to loyalty, and how technology can enhance - but never replace - the human touch.

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Richard Wiegmann, CEO of Visit Group, reflects on the fast-changing travel landscape and the opportunities it brings for innovation. In this episode, he shares why travelers are demanding more personalized experiences, how AI can support but never replace genuine service, and why the Nordics are setting the standard in sustainable tourism.