The Fast Track
Priority access to the future of hospitality.
Fast insights. Big ideas. Industry leaders. New episodes every other Friday.
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Stephen Joyce, Global Strategy Lead at Protect Group, explores what the Nordics can teach us about the future of travel, how tech is transforming guest experiences, and why human connection remains the industry’s strongest currency.
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Gam Dias, Agentic AI Consultant, among other things explores how AI can simplify travel planning, what tasks technology should take over, and why “human umami” remains essential in hospitality.
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Coming October 17
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Coming october 31
Pål Anders Sveen, Head of Tour Operations and Commercial System Coordinator at Color Line, shares insights from more than 30 years in the travel industry. He explores how guest-centric thinking is shaping the future of ferry and tour operations, why personalization is key to loyalty, and how technology can enhance - but never replace - the human touch.

Coming november 14
Richard Wiegmann, CEO of Visit Group, reflects on the fast-changing travel landscape and the opportunities it brings for innovation. In this episode, he shares why travelers are demanding more personalized experiences, how AI can support but never replace genuine service, and why the Nordics are setting the standard in sustainable tourism.
